Privacy Policy

A legal disclaimer

Last Updated: 2 September 2025

1. Introduction

Clear Pane Solutions ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and share personal data when you interact with our website, contact us, or use our services.

2. Data We Collect

We may collect:

Identity & Contact Information: Name, email address, phone number, postal address, company name (if applicable).
Technical Data: IP address, browser type, device details.
Usage Data: How you interact with our website and communications.
Marketing Preferences: Whether you wish to receive marketing updates.

3. How We Use Your Data

We use your personal data for:

Responding to inquiries and providing quotes or services.
Improving our website, services, and customer experience.
Communicating updates, offers, or service information (with your consent when required).
Complying with legal obligations (e.g. financial, tax, or health and safety).

Our lawful bases include:

Performance of contract (providing services you request)
Legitimate interests (enhancing our services and communicating with you)
Consent (e.g. email marketing)

4. Cookies and Tracking

We use cookies and similar technologies. You can manage your cookie preferences via your browser settings. For more details, see our [Cookie Policy].

5. Data Sharing and Third Parties

We may share your data with:

Service providers who support our operations (e.g. website hosting, email communication—assuming GDPR compliance).
Legal or regulatory bodies, when required by law.

We will not sell or lease your personal data to third parties.

6. Data Security and Retention

We implement appropriate technical and organisational measures to safeguard your personal data.

We retain your data no longer than necessary for the purposes outlined—typically for as long as your account or enquiry remains active, or as legally required.