Accessibility Statement
Last Updated: 2 September 2025
Clear Pane Solutions is committed to making our website and services accessible to as many people as possible, regardless of ability, technology, or circumstance.
Our Commitment
We aim to follow best practices and standards for accessibility, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This means:
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Text is readable and understandable.
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Website structure and navigation are consistent and clear.
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Pages can be accessed using a keyboard.
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Colour contrast meets recommended standards.
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Images include descriptive alternative text where relevant.
What We’ve Done
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Ensured our website works on modern browsers and mobile devices.
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Added text alternatives for images where they provide important information.
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Provided clear headings, links, and labels.
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Designed layouts with accessibility and usability in mind.
Keeping Pets Safe
The safety and comfort of your pets is very important to us. Before any work begins, customers must provide clear instructions regarding pets within the property. This may include:
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Ensuring pets are safely secured in another room or area.
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Advising us of any specific requirements or concerns regarding pets.
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Informing us about access points where pets may escape.
By providing clear instructions in advance, we can ensure both your pets and our team remain safe while work is carried out.
Limitations
While we strive for full accessibility, some older content or third-party features may not yet be fully optimised. We are continuously working to improve these areas.
Feedback and Contact
We welcome feedback on the accessibility of our website and services. If you encounter any barriers, please let us know so we can address them.
Contact us at:
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Phone: 07985 798505 or 0115 8373400
We aim to respond to accessibility-related queries within 5 business days.
Future Improvements
We are committed to ongoing reviews of our website and digital services. Updates will be made regularly to improve accessibility and user experience.