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Terms & Conditions

Last Updated: 2 September 2025

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Welcome to Clear Pane Solutions. By using our website or booking our services, you agree to the following terms and conditions. Please read them carefully.

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1. About Us

Clear Pane Solutions provides exterior cleaning and maintenance services, including (but not limited to) window cleaning, guttering, fascias and soffits, conservatories, driveways, patios, and solar panels.

Contact details:

2. Use of Our Website

  • The content on this website is for general information only.

  • We make reasonable efforts to keep information accurate but cannot guarantee completeness or suitability for every situation.

  • You must not misuse this website by introducing malicious software or attempting to disrupt its operation.

3. Booking and Payment

  • Quotes provided are valid for 30 days unless otherwise stated.

  • Payment terms will be confirmed at the time of booking (typically on completion of the service unless otherwise agreed).

  • We accept standard payment methods (cash, bank transfer, or card where available).

4. Cancellations and Rescheduling

  • If you need to cancel or reschedule, please give us at least 24 hours’ notice.

  • We reserve the right to charge a cancellation fee if insufficient notice is provided.

  • In cases of severe weather or safety concerns, we may reschedule services and will notify you as soon as possible.

5. Our Responsibilities

  • We will carry out our services with reasonable care and skill.

  • We are insured for the work we undertake.

  • We cannot be held liable for pre-existing damage, structural weaknesses, or issues arising from poor maintenance of customer property.

6. Customer Responsibilities

  • Please ensure safe and clear access to the areas requiring service.

  • Inform us of any known risks (e.g. fragile roofing, loose tiles, or delicate fittings).

  • Ensure pets and children are kept clear of the work area during service.

7. Liability

  • Our liability is limited to the value of the service provided, except in cases where liability cannot be excluded by law.

  • We are not responsible for indirect losses such as loss of income, business, or opportunity.

8. Intellectual Property

  • All website content, branding, and materials are owned by Clear Pane Solutions and must not be copied or reproduced without permission.

9. Privacy

  • We handle your personal information in line with our [Privacy Policy].

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

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